Terms and Conditions

At Hamsty, your privacy matters as much as your hamster's happiness. This policy explains what information we collect when you shop with us and how we use it — no confusing legal-speak, just the honest truth from a small, hamster-obsessed team.

When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect your browsing behavior on our site (like which products you viewed) to help us improve your experience. We only ask for what we actually need — nothing more.

We use your information to process and ship your orders, send you order confirmations and tracking updates, and occasionally share hamster care tips or new product announcements (only if you opt in). We never sell your personal data to third parties — ever. Your info stays with us and the trusted partners (like our shipping carrier) who help us get your hammy's goodies to your door.

Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site so we can make it better. You can disable cookies in your browser settings, though some features (like your cart) may not work as smoothly.

We use SSL encryption and secure payment processing to protect your information every time you shop with us. While no system is 100% foolproof, we take every reasonable step to keep your data safe and sound — just like a hamster in a cozy burrow.

You have the right to access, update, or delete the personal information we hold about you at any time. You can also unsubscribe from our emails with one click, or reach out to us directly and we'll take care of it right away — no hassle, no runaround.