Last Updated: June 2025
At Hamsty, we genuinely care about your privacy โ just as much as we care about your hamster's happiness. This policy explains how we handle your personal information when you shop with us, simply and honestly.
When you place an order, we collect your name, email address, shipping address, and payment details. We may also collect your pet's name if you share it with us โ we love knowing who we're shopping for! If you sign up for our newsletter or create an account, we store those details too.
We use your information to process and ship your orders, send you order confirmations and tracking updates, and occasionally share hamster care tips or new product announcements (only if you've opted in). We never sell your data to third parties โ ever. Your hamster's supply list stays between us.
We use cookies to keep your shopping cart working, remember your preferences, and understand how people use our site so we can make it better. You can disable cookies in your browser settings, though some features (like your cart) may not work as smoothly.
We use SSL encryption and secure payment processors to protect your information during checkout. While no system is 100% foolproof, we take reasonable steps to keep your data safe and only share it with trusted partners (like shipping carriers) who need it to fulfill your order.
You can request to view, update, or delete your personal data at any time โ just reach out to us. You can also unsubscribe from our emails anytime using the link at the bottom of any newsletter.
We work with trusted third-party services for payment processing, shipping, and analytics. These partners only receive the information they need to do their job and are required to keep it confidential. We don't share your data with advertisers or data brokers.
If you have any questions about this privacy policy or how we handle your data, we'd love to hear from you. Reach us at hello@hamsty.com โ a real human (who probably has a hamster) will get back to you.
ยฉ 2025 Hamsty ยท Made with ๐น love ยท We reserve the right to update this policy and will notify you of any significant changes.